Warranty

Limited Lifetime Warranty for EXCELPellet Chimney

ICC warrants its EXCELPellet chimney components to be free from functional failure due to defects in material or workmanship for as long as the original consumer owns the chimney system. This warranty provides for replacement of any chimney components, including the gasket, which fails as a result of normal use on a residential appliance. This warranty does not cover smoke damage or damage caused to the building by chimney fires or misuse of the product.

No claims under this warranty will be honored unless ICC is notified of the potential claim and is given the opportunity to have one of its agents examine the chimney prior to replacement.

ICC will only be responsible for repair or replacement of any chimney found to be defective under this warranty. In no event shall ICC be responsible for any incidental or consequential damage caused by defects in the EXCELPellet chimney system.

During the first five years of the warranty ICC will provide replacement chimney lengths at no charge. During the balance of the warranty ICC will provide replacement chimney lengths at 50% of the current retail price at the time of the warranty claim. The silicone gasket has a lifetime full replacement warranty.

ICC will not be responsible for labor of any kind required in the removal or replacement of an EXCELPellet system replaced under this warranty.

This chimney is designed to vent residential automatic particulate fuel-burning appliances (wood pellet and agricultural products appliances), natural gas, propane and liquid fuel-burning appliances. It is designed to operate at a continuous temperature of 572°F (300°C) or less. EXCELPellet is not designed to vent condensing oil or gas appliances. This warranty is void if the chimney is used in an application for which it is not designed.

The EXCELPellet system must be installed according to the Installation Instructions included with every system at the time of purchase. If you do not have a set of installation instructions they are available free upon request. This warranty is void if the chimney is not installed according to the installation instructions.

This warranty may not be extended or modified by our agents or representatives. This warranty is in lieu of all other express warranties or guarantees, of any kind.